• Our preferred carrier is FedEx Ground
• Insurance is included
• FedEx will not deliver to Post Office Boxes therefore we need a physical address
• Prior arrangements must be made for International order delivery (other than Canada & the contiguous United States)
• Business hours are Monday through Friday 8:00 AM to 5:00 PM Mountain Time with the exception of Canadian Statutory Holidays and Remembrance Day. We ship Monday through Friday.

• We provide a Money Back Satisfaction Guarantee
• Satisfaction Guarantee applies to refund on the product only and is limited to 10 days from delivery of goods. Shipping charges, cross border charges and a 20% restocking charge will be deducted from your credit. Please notify us immediately in the event of a problem. We will be happy to work with you to solve it to your satisfaction
• Return shipments must be prepaid
• Faucet Fashions assumes no responsibility whatsoever for the manner in which the products are used or the results thereof
• We reserve the right to refuse service

Disclaimer: Product may not be "exactly" as shown due to some images being generic with very small differences. Please by sure to read "View Details" carefully and / or contact us with any questions.

Warranties: (Original buyer only)

Bossini:

• 10 (ten) years on hoses, hand showers, showerheads and risers
• 1 (one) year on Sunflower Showerheads
• 90 days on all other products

• 10 (ten) years on Classic, French Provincial, European Classics & Exclusive series faucets
• 90 days on all other products

• Limited lifetime warranty on the Chrome, Gold (PVD), Brushed Nickel (PVD), Stainless Steel (PVD) finishes and all working parts
• 1 (one) year on all other finishes

• Installation or removal charges
• Installation, repair, replacement, accidental or collateral damage
• Normal wear & tear of the component
• Units that have not been installed according to the manufacturer's instructions and in conformity with the rules, codes and laws currently governing plumbing installations
• Problems resulting from improper care or use of inappropriate cleaning products
• Damage caused by hard water, calcareous deposits or sediments
• Defective parts must be returned correctly packaged with the original proof of purchase